Fleet requests inside the organization were handled through fragmented channels—manual bookings, emails, calls, and inconsistent approval flows. Employees had no single place to request rides or track status, Line Managers struggled with scattered approvals, Admins lacked visibility into roles and operations, and Drivers often received incomplete or delayed trip information. This created delays, miscommunication, inefficiency, and operational overhead across the entire mobility workflow. The challenge was to design a unified platform that simplifies booking for employees, accelerates approvals for managers, centralizes control for admins, and ensures drivers receive accurate, real-time instructions—while keeping the entire system transparent, automated, and easy to use.